Thank you for registering for our first webinar session of the 3-part series.
If you missed the webinar, or would like to see it again, for your convenience you’ll find an on-demand recording of the event at the bottom of this page.
MSP Guru Richard Tubb hosts this webinar session, including a peer-to-peer discussion and Q&A, digging into the pros of being proactive in your MSP service. Many wrongly think they are a proactive service provider but are in fact missing the mark in numerous areas, resulting in their customers becoming dissatisfied and MSPs left confused about why.
The session discusses:
- All Encompassing – Why it doesn’t mean ‘do everything’....
- How to define and build a proactive service delivery model for your MSP
- The difference in customer perception when MSPs can prove proactivity at the first meeting
- Why having the right tools is critical in being able to be ‘truly’ proactive