The AE MSP - It's totally possible to become the All-Encompassing MSP
In an industry rife with fragmented services, reactive managed service models and a market desperate for dependable service partners, you can expand the delta between your competition and become the All-Encompassing MSP. Join MSP Guru Richard Tubb for an enlightening 3-part webinar series discussing how you can cover all bases and deliver what your customers need, when they need it.
Join Session #1 – 27th January 2021 – 13:00 GMT
Richard Tubb will be hosting a live session, including a peer-to-peer discussion and Q&A, digging into the pros of being proactive in your MSP service. Many wrongly think they are a proactive service provider but are in fact missing the mark in numerous areas, resulting in their customers becoming dissatisfied and MSPs left confused about why.
The session will discuss:
- All Encompassing – Why it doesn’t mean ‘do everything’....
- How to define and build a proactive service delivery model for your MSP
- The difference in customer perception when MSPs can prove proactivity at the first meeting
- Why having the right tools is critical in being able to be ‘truly’ proactive
