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CharTec webinar: How to Manage The MSP Customer Lifecycle for Continued Growth

Tuesday, May 4th | 1PM Eastern, 10AM Pacific

When surveyed about their biggest business challenges, most MSPs regularly cite attracting new clients and retaining the ones they have as the number 1 and 2 issues.

Getting new clients is tough, because they really don’t know a thing about what it is that MSPs actually do. And keeping the client can be just as hard . . .

They don’t think to tell you about the changes they make that impact your service – hiring and firing people, buying new equipment, installing new applications . . . on and on. They expect you to magically keep tabs on these changes.

Most clients take it for granted that their systems are always up and running smoothly with little disruptions. And they have no clue about what you’re doing to secure their networks, and the real risk of loss they will face in the event of an IT security breach.

But with the right tools and approach, it doesn’t need to such a challenge. In this brand new, never-before-broadcast webinar, we’ll share with you the simple, yet incredibly effective system for profitably winning new clients and then profitably managing and growing the service relationship, year-after-year, contract-after-contract.

Register today, and we’ll show you how IT assessments will help you to:

• Open doors and close new business with IT Assessments
• Properly scope and quote your new engagements, and quickly onboarding new clients
• Set the right “ground rules” and client expectations to ensure profitable contracts
• Maintain the right client communications to stay “top of mind” and justify the value of your services
• Identify opportunities for selling in new services, and getting your clients to say, “yes”
• Ensure that come contract renewal time, your clients are thrilled to “re-up.”

All attendees will be treated to a very special offer on the tools we show, putting you on the road to increased profitability.

Register Now!

Register Now!